Patient support

XYREM CareConnect™

Supporting your patients every step of the way

  • XYREM CareConnect offers access to information, resources and programs that can help support you and your patients on XYREM


  • Nurse Case Managers at the central Certified Pharmacy support you and your patients throughout treatment by helping to answer questions about XYREM and XYREM CareConnect
  • In addition, pharmacists from the Certified Pharmacy are available to answer questions about XYREM 24 hours a day, 7 days a week


  • Reimbursement specialists assist you with prior authorizations and work with your patients to find programs that help make XYREM affordable
  • Jazz Pharmaceuticals is committed to helping make sure those who may benefit from XYREM can affordably get it

The XYREM Patient Connection Mentor Program*

  • XYREM Patient Connection Mentors complement your patient management efforts by allowing patients to connect with fellow XYREM patients
  • These individuals are available for direct contact by phone, so that patients may learn more about living with 2 common symptoms of narcolepsy – excessive daytime sleepiness (EDS) and cataplexy – and treatment with XYREM, from someone else with firsthand experience

*This program is intended to complement your patient management efforts. It is not designed to take the place of the instructions and counseling you provide.

For further information, call 1-866-XYREM88® (1-866-997-3688). A Nurse Case Manager is available Mon–Fri, 7 AM–8 PM Central Time.

In addition, for questions about the XYREM Patient Connection Mentor Program and how your patients can choose to participate, call 1-888-200-1128.

Patients can learn more or register for the program at or by calling 1-888-200-1128.

Please see full Prescribing Information, including BOXED Warning.